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"Second time visiting this resort and loved it! Staff was friendly and helpful. Food was great. Only upsetting thing is that their adult area was under construction and we did not know until we arrived. Overall tho we had a great time"

"Great, helpful staff, food choices, & hospitality were amazing."

"The staff was amazing at this resort, Evryone was exceptional. Our Hosts Leo and Jharry made sure my husband and I had everything we needed daily. They were friendly, courteous, and always eager to help. They made our experience extra special. We became ULC members while we were there and are looking forward to many more awesome vocations."

"Very Very Friendly Staff! Rooms and All inclusive were Great! Splash Zone for kids was Great for our 2 Year old"

"The staff were great. The food was a bit of a disappointment. They serve the same thing for breakfast, lunch and dinner with only slight variations. It’s quite a big hotel so lots of walking was required. They have a transit system that runs infrequently and the pools close at 6:00pm….way too early in my opinion. Their entertainment was decent, not the worse nor the best that I’ve seen. The grounds were well kept. The beach is quite far from the hotel lobby which means you have to use the hotel...

"I travel very much and Tulum has extremely high prices , I will think twice if I was to visit Tulum again"

"Our overall vacation was excellent. The staff were all really friendly and helpful. All was clean and the facilities are great. The only thing we found a little less than our expectations was that some evening entertainment had additional charges and the buffet was largely the same each day, although the food was really good. Despite the sargassum problem the beach was well kept. We are likely to return. "

"Did not meet expectations or the price"

"We were at the resort 3rd time and planning to go back soon"

"The place is currently under construction, so there is quite a bit of noise throughout the day. The biggest problem was access to the restaurants. The hotel handles the reservations, and changing them is very difficult, if not impossible. There also seemed to be a lack of organization overall, and many of the entertainment and activity areas were not easily accessible."

"I had an amazing stay at this hotel! Everything was absolutely perfect from the moment I arrived. The staff was so welcoming, professional, and always ready to help with anything I needed. The room was spotless, comfortable, and very relaxing. The atmosphere of the hotel was peaceful and beautiful, and the service was truly top tier. I felt safe, cared for, and enjoyed every minute of my stay. I would definitely recommend this hotel to anyone looking for a wonderful experience. 10/10 — I will...

"El hotel está muy bueno para descansar, el servicio del personal destaca, todos son muy amables, lo único malo es que los restaurantes temáticos siempre tienen cupo lleno y apenas pudimos conocer 1, del resto todo excelente"

"Fue perfecto"

"Beautiful resort."

"We stayed in a Teepee on the beach- used the public bathrooms. The public bathrooms were gross but all public bathrooms are- bring disposable toilet covers/witch hazel/wipes/hand sanitizer/etc. There is an option to stay in a teepee by the bathrooms. I could not recommend against that enough/ it smells horrible down there :) The teepee on the beach was so nice. It seemed like we were the only ones staying in those ones. There was this nice little area right outside of it with beach chairs and...

"Our room in the Tequila section was beautiful. We were right across from the Spa and Le Gourmet restaurants and around the corner from the pool. The trolley stop was also behind our room. The Coba lobby and buffet were very close also. We couldn't have requested a more perfect spot! The various spots that have musicians or music at night are loud, but, in the room we just heard the bump. Not bad and didn't prevent us from sleep. The property is so big and fun. We had access to the beach...

"I absolutely love this hotel. It was one of a kind the most unique experience. The hotel was stunning. We fell in love. I definitely can’t think Fidel, Ismael and the crew at The Beach club. They made our trip beyond memorable. I love them so much. I wish I could send them letters every so often to keep in touch! They were awesome ppl with outstanding customer service !!"

"Todo"