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"Great hotel great customer service"

"Highly recommend this place!!"

"Loved the staff only thing is it was far away from places "

"This was our 3rd time at the resort and we have loved it every time! The food is always delicious and the staff is amazing. 10/10 recommend!!"

"Es una propiedad que cuenta con gran extensión de jardines, que con los años dan personalidad al inmueble. Me gusta mucho "

"The weekend was way too full. Could not get food "

"Our overall vacation was excellent. The staff were all really friendly and helpful. All was clean and the facilities are great. The only thing we found a little less than our expectations was that some evening entertainment had additional charges and the buffet was largely the same each day, although the food was really good. Despite the sargassum problem the beach was well kept. We are likely to return. "

"Very Clean and Modern and Beautiful Room. Very helpful staff. Unfortunately, the pool in the room was too cold to step in and the drinks were a bit TOO expensive but other than that, it was perfect."

"STAFF WAS GREAT!!!"

"We only saw turtles when we went out of the resort and paid for the guides. The food from the buffet and room service gave us a tummy ache everyday unfortunately. The drinks were okay, there was not a lot to do to be honest. We had a decent time though and the staff was always there to help."

"Absolutely loved everything about my trip!! Mike was amazing! The floating breakfast in the cenote is a MUST!!"

"We had 4 of us doing a golf trip, we had booked 2 rooms with 2 queen beds in each room and they said we could not get that they only had rooms with 1 King available and they would put a Cot in there to help. The room was not very comfortable once the cot was added as it couldn't accommodate another sleeping space. When we checked in they gave us tickets for our travel golf bags and said they would transfer it to our rooms once ready as we would be out golfing when the room became available. We...

"Avoid this place. Other than the nice cenote, cost does not match the experience. Understaffed, backwards billing concepts, overall poor stay."

"I had a great stay at Mía Tulum Beach Resort. The resort was very clean throughout, including the rooms and showers, and the staff did an excellent job keeping the beach clear of sargassum. The staff were warm, welcoming, and attentive, which made the experience even better. I also really enjoyed the smaller, cozy atmosphere of the resort—it felt relaxing without being boring, with plenty to do nearby. Free self-parking was a big plus and made it easy to explore the area. The only minor...

"Fue perfecto"

"We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!"

"We had a great time , everyone was very attentive. The view from our room was breathtaking!!"

"Todo de maravilla "