"Definitely a gem. We thoroughly enjoyed our stay for the most part. The pool was extremely dirty the day we arrived, and closed completely the next day but when they reopened it was sparkly clean and fantastic! We didn’t have a working shower for the 10 days we were there or a working toilet, and I know that sounds bad lol, but they have other showers and toilets in the building. We are SUPER casual travellers. Mexico has its issues and we understand that completely. The only real complaint I...

"Amazing people and amazing bibe"

"Perfect location, quiet, clean, hot water, AC and staff was super nice. Would definitely stay again!"

"La verdad todo estuvo excelente "

"My husband and I went for a week the end of May 2025.The property is beautiful and very clean. The food was very good, especially the Italian restaurant. The beach was nice, the pool wonderful. It is quiet, not a lot of activity,which we like. No real complaints."

"Me encantó, regresaré, muy amables, todo está cerca, muy seguro, y el hotel está bonito tiene todo "

"Un lugar agradable y bonito !!"

"Second time at this hotel and it never disappoints. All the staff are exceptionally courteous and professional. The rooms and common areas are impeccably clean. If you don't feel like going out your room comes equipped with a refrigerator, microwave and stove burners with fume hoods. It's a great place if you want to rest, relax and recharge from normal life. Grateful that this hotel and it's staff add to the Playa del Carmen charm! Thank you. Denis D."