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"The property was very well kept. Rooms are very spacious and comfortable. Staff is always nice and accommodating. I will definitely return to Panacea!"

"I like the customer service was great it’s someone always at the from desk. When you needed someone they was always on time to help you with your needs and they always greeting you every time they see you. They help u with transportation if you need it. They was just all around excellent…."

"The hotel scenery was beautiful to take photos or shoot content. Room was really nice. The pools were ok. Need to have proper lounge chairs by the pools. The shower heads in the rooms need to be changed. Hardly any water would come out but the tub was better to use instead. And it shouldn’t be so open the bathroom area since if wanting to bathe/shower in private. Nothing is covering that area. If wanting peace and quiet, it’s a place to stay at while in Tulum."

"Had a really good time at this property …it’s exactly what it was in the pictures and the host was very kind and communicative, pool was also very well maintained! Very enjoyable experience"

"The property was just as pictured. Staff was amazing! Very clean room!"

"Bueno"

"Nice rooms"

"had such a pleasant stay here!! the villa was so beautiful & relaxing. also, the communication was amazing, anytime i needed anything i was met with very quick response."

"Me encantó "

"This place is a gem - would highly recommend staying here. Rooms are simple, but clean and well appointed. The common area is very beautiful and comfortable. The staff is very helpful and knowledgeable about the area - a special shout out to Namah who took extra care of us - thanks Namah!!"

"Great place ! Clean and the staff is great! We had a great time and will definitely return ! Highly recommend. "

"Nice room, great staff"

"Excelente lugar, los servicios de Alberca y Jacuzzi impecables. El lugar muy tranquilo. La seguridad es amable. Creo que no hay nada mejor en calidad-precio que este lugar. Fui con mi familia y no hubo inconvenientes."