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"estuvieron muy bien"

"First time we went in 2023 and everything was great. We decided to come back hoping to have the same experience but to our surprise its under construction. Half of the property we were not able to use, including their main pool with bar. Nothing was announced about it being under construction, if we would of know we would save our money for a different time. We were the only ones uncomfortable with the situation. When we mention it at check out the girl just rolled her eyes at us. They used to...

"El cuarto me gustó"

"The care and attention was incredible, I have come to this hotel many times and will continue to do so. guests need to be educated about the turtles and what to do in case they come across them, whether it’s the adults laying eggs or the baby’s coming out of their nest. This is not Disneyland, they are not toys, they are sentient beings who deserve our care and respect."

"Property is beautiful in the jungle-esk area. The property has opportunities to go between all their properties. Breakfast was always amazing!!"

"The rooms were very clean, the staff were very cordial, the breakfast buffet was very good with lots of choices. We were glad the air conditioning was working because it was very hot."

"Super clean and cozy"

"Great time"

"This hotel is perfect, relaxing vibe, the cenote is amazing, the staff is so humble and attentive, excellent service, food was delicious. Definitely would recommend this hotel."

"The reception desk closed at 5 pm which is so early on and since there isn’t any transportation it was tough to coordinate anything because other than the receptionist nobody spoke English and she left after 5. Maybe it was off season but the whole place was uncharacteristically empty."