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"Everything!"

"We stayed here for a week with our 3 kids and it was amazing. The staff made us feel like family. We enjoyed the pool and all of the restaurants. Ver clean property and we will definitely come back again."

"This property is centrally located in Tulum so if you’re planning any excursions everything is only 10-15 minutes away. The property itself was under renovation during our visit so there were rolling closures in restaurants and main building. A little annoying but we managed. Glad to see there were renovating as it was in dire need. It’s a dated property but looking past that the staff helped make it great. The live music and shows in the evening were also above average. We spent most of our...

"Staff are greatttttt"

"Starting from the moment I"

"Don’t book. Place is run down. Bathroom had black mold. A/C thermostat locked. Kids water park super old. Staff not helpful. Bartenders and waiters prefer to attend first to certain foreigners. Had to figure out the whole hotel on my own. This place is huge. Three hotels in one. You have to wait for for golf carts (10-15min) to get the beach. The beach has rocks. We did see some fish. Buffet is mediocre at best. Airport is over an hour away. There is way too much to explain. Just find another...

"Todo aceptable pero muy caro para lo q ofrece"

"The property was clean the food was horrible also the drinks were no good. The property has alot of old retired people there is nothing to do as entertainment on the property Hot water was good air conditioning was good there is nowhere to store your clothes being a five star hotel and the so call private Jacuzzi if you on the first floor is not private. The only good thing is you can go and use all the facilities on the other properties which are a free trolly drive away. I would not stay at...

"We really appreciate , yr service is amazing, I recommend every one if you want go somewhere pass a big moment, go to bayia Príncipe Akumal you don’t have no regrets, best resorts excellent service, great food, great people and, I really appreciate"

"Todo excelente , el servicio fue muy bueno , ojalá que se pueda arreglar de alguna manera el problema del sargazo !"

"Staff was really helpful & nice."

"Everyday it was cleaned, staff were always nice with a smile! I loved how they always kept record who left or came back to hotel! Made me fell safe."

"Everything about our stay at La Zebra was perfect! If you want a small hotel with every detail considered, where the staff are ALL amazing, kind, warm and so friendly then La Zebra is for you. A beautifully styled hotel, complete with every modern touch yet embracing Mexican art and culture, it is the kind of place where you can totally relax. The food and drinks were incredible, our particular favourite was the ceviche! The staff became more like old friends, nothing was ever too much trouble....