Find all hotels by Iberostar in Playacar Fase I

"Very friendly "

"We just returned from a 7 day stay. The housekeepers did an excellent job, our room was spotless everyday. Minifridge was restocked daily. Food was amazing, our best meals were at Krystal and the Italian restaurant. We also enjoyed the coffee bar! "

"Took my kids this past week to visit Nickelodeon Riviera Maya, (ages 10 and 6) its safe to say THEY LOVEEED IT!! we all loved it!! Cannot reccomend it enough, place totally caters to kids! "

"Was beyond amazing the staff and place simply amazing "

"Property was absolutely! Tons to do, staff was so nice and welcoming, and food overall wasn’t bad! We had absolutely zero to complain about and would return again in a heartbeat!"

"Pros: trees, animals, pools, staff, large property, lobby décor, direct access to Xcaret park (great perk!), large dining buffet areas, drinks, family friendliness, room size Cons: salesy concierges in the buildings is annoying, food is "ok" but not great, room bathrooms could use some TLC/improvements, power was out for 1-2 hours at a time, hot water was out for a while too. Overall: I'd say it's a good value for the money spent! Kids loved it! Having the room that included unlimited Xcaret access was a bonus, as we went there 4 days on that alone."

"Great food, very nice staff!"

"We will be back!"

"Purchased platinum bands staying it would include better alcohol, there was no difference. We were charged at dinner for the better alcohol. Only plus out of it was the room service. The resort overall was great though. I’d go back. "