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"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"Beautiful resort, clean rooms, awesome staff, great food and drinks. So much to do!"

"El buffet y la comuda estaban muy bien. El personal, muy amable. La unica pega es la distancia entre las habitaciones y el resto del hotel. "

"Excellent spot for this time of the year."

"Staff was great. Food exceeded expectations. Very well maintained resort. Great location."

"Visité Hyatt Vivid en Playa del Carmen la semana pasada con mis cuatro hermanas, y no pudo haber sido una mejor experiencia. Desde el primer momento, el servicio marcó la diferencia. Todo el personal, desde housekeeping, bellboys, recepción, hasta el equipo de restaurantes y bares, fue excepcional. La atención constante y cálida hizo que nuestra experiencia como hermanas fuera algo que recordaremos siempre. Elegí el hotel principalmente por su ubicación frente al mar, más que por el concepto...

"Food was delicious, property was well maintained, our kids loved the kids club, and the beach was impeccable."

"Las instalaciones están en buen estado, el personal muy amable,"

"All staff were friendly and some went out of their way to be helpful and even remembered your preferences "

"We had the swim out was a great stay would recommend "

"Room and staff were excellent."

"Clean and beautiful rooms, the most loveliest and friendliest staff and they had so many amenities that I should’ve just left my carryon at home! Very fun environment and I 100% recommend this to other travelers!"

"Nous avons passé un superbe séjour au sandos caracol pour 2 adultes et 1 enfant de 13ans. Les + : endroit incroyable au milieu de la nature et des ruines maya avec des cenotes. Des rencontres quotidiennes avec les animaux (coatis, agouti, singes, iguanes, tortues, paons, oiseaux…) Resort immense et sécurisé. Des activités tous les jours, des superbes spectacles comme celui du feu. Plusieurs restaurants avec inscriptions ou des buffets à dispositions. Distributeurs en dollars et pesos sur place...

"What a wonderful resort. Even though it was under reservation it was fantastic. "

"An incredible resort with wonderful staff. This is a magical place in the most beautiful setting with wildlife around every corner. We had an amazing time here!"

"O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras...

"wonderful "

"Super bien la ubicación "

"Yes"

"Great service, great place to stay! "