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"El club de niños conocido como chiquitín necesita reparaciones en el techo !!!!!"

"Hotel looks outdated, elevators were not kept dim and broken, rooms also looked dated Other than that hotel was nice a lot of bars pools were nice"

"Average food, average restaurants! Only stake house is alright but for 8 days was only able to dine one time! After 10pm there is no food absolutely only drinks, no room service and 2 smoking areas to far out from each other with out sunshade."

"The hotel was great but the experience with the Porter Airline was horrible they charge us for carry on luggage and expidia said it was included crazy like I end paying 145 usd plus 62 usd just for carry on luggage from now on I will never book with expidia or porter airlines"

"Lo bueno del hotel cierras areas de comida como el restaurante italiano , cerca de la alberca están sirviendo quesadillas y tacos de diferentes guisados muy ricos En cuanto el hotel para el precio que tienen por noche es demasiado para las instalaciónes, cuartos del hotel definitivamente necesitan renovar la mayor parte de las instalaciones solo te cobran por la ubicación del hotel Pero lo demás no lo recomiendo el personal muy atento pero si buscas comodidad y áreas de alberca es demasiada...

"The sargasso was awful wasn’t able to get in the beach"

"The property was clean. The food was ok not that great."

"Love this hotel so much. Excellent location- a 10 minute drive from the airport, except the beach is not great at all.. so if you are looking for that, I would not book here, however, the hotel has excellent amenities. The pools are excellent (adults / family/ kids), there are a large variety of restaurants, the gelato shop, world-class nightly shows in a theater, kids club, arcade, spa, golf/baseball simulator, many stores.. you name it, they have supplied it. When we stay here, we don’t leave...

"The rooms were super clean. The staff was super friendly. Food was amazing."

"Everything was awesome"

"Muy bueno"

"The room was amazing. However, the seaweed issue was really bad which did not allow us to really jump into the ocean."

"It was wonderful stay with amazing everything and I truly had great time with my friend . I would definitely say that if anyone wants to make their memorable like us so must go and stay this hotel where we can enjoy lot of activities under one roof . Thank you once again to make my trip wonderful. Regards, Shamsher Singh."

"Absolutely loved our stay at The Westin Cancun! The resort was beautiful, clean, and the beach was breathtaking. The staff were so kind and made us feel welcome throughout our trip. It was the perfect place to relax, and I would definitely come back again!"

"Water park is separate but there was always courtesy vans waiting to move you around. Pool outside our balcony was very cool to relax. Waiter at Pizzas restaurant was amazing and waiter at Bikini bottoms (Gustavo) I believe that was he’s name was excellent. Food at all the restaurants was delicious. Grandson(5yrs) had a blast at water park and pool. Highly recommend if You got lil ones."

"Everything was wonderful aside from a few things. It was hard to receive service at times getting drinks at a meal. And a few times at the pool. We also had several nights where members of our party did not receive their meals. The entertainment at circus was amazing, but the food left something to be desired. My child who loves Mac n cheese would not eat it, I tried it and I didn’t disagree that it was inedible. The kids had an amazing time, the arcade was a hit and the pool entertainment was...

"A very clean hotel with good food and very friendly staff. The staff continuously walked around with smiles and were very friendly to us, guests, and appeared to have fun amongst themselves. All in all, it appeared they were genuinely happy to work there. The staff kept cleaning the pool side and restrooms during the day, the rooms were cleaned daily and mini bar (included in the all inclusive) was restocked daily as well. Plenty of variety with food, great buffet for all main meals. The à la...

"amazing hotel i don’t think there’s anywhere better to stay in cabo . amazing views and things to do so peaceful and relaxing exactly what i was looking for"

"Tout"

"We loved the staff, excellent food choices and drink choices. Lay out of property was excellent room lay out was very accommodating and always clean, as well. We enjoyed our stay here and will gladly return!"